Privacy Policy

Effective as of: Jan 2025

This Privacy Policy explains how House of Yage ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website (www.houseofyage.com) or use our services. We are committed to safeguarding your privacy and protecting your personal data.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, and billing details when you sign up or make a reservation.

  • Usage Information: Data about your interactions with our site, including the pages you visit and the links you click.

  • Device Information: Information like your IP address, browser type, operating system, and device identifiers.

 

2. How We Use Your Information

We use collected data for the following purposes:

  1. Customer Support: To respond to service requests and provide support.

  2. Personalization: To tailor the user experience based on aggregated insights.

  3. Site Improvement: To continually enhance our website and offerings.

  4. Payment Processing: To complete transactions. Information is only shared with third parties when necessary.

  5. Promotions & Features: To administer contests, surveys, and special offers.

  6. Communication: To send updates, respond to inquiries, and share service-related or marketing content (with opt-out options).

 

3. How We Protect Your Information

We implement appropriate security measures to protect your data:

  • Data Handling: We follow industry best practices to prevent unauthorized access, alteration, or disclosure.

  • Secure Transmission: Sensitive information is transmitted via SSL and encrypted to ensure confidentiality.

 

4. Your Rights

You have the following rights regarding your personal data:

  • Right of Access: To request a copy of the data we hold about you.

  • Right to Rectification: To correct inaccurate or incomplete information.

  • Right to Erasure: To request deletion of your data under certain conditions.

  • Right to Restrict Processing: To limit how your information is used in specific circumstances.

  • Right to Data Portability: To receive your data in a structured, machine-readable format or have it transferred to another provider.

 

5. Who We Share Data With

We only share your data with trusted third parties essential to our operations:

  • Mindbody Inc. – Booking and scheduling platform (Privacy Policy)

  • Google – Email and document services

  • Emailing Platforms – For marketing and notifications

  • SumUp – Secure payment processing

 

6. Security Camera Policy

A security camera is installed in the main studio solely for safety purposes. It is:

  • Inactive during class times

  • Active only after hours

  • Footage stored securely for up to 30 days

Only authorized personnel may access footage in case of a security concern or investigation. By entering the studio, you accept this measure.

 

7. Cookies

Our website may use "cookies" to enhance user experience. You may set your browser to refuse cookies or alert you when cookies are sent. Note that doing so may affect functionality.

 

8. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted here with the revised date. Material changes will be clearly communicated.

 

Contact Us

For questions or concerns about this Privacy Policy, please contact us at: info@houseofyage.com